Neteller Remixing its Website

July 1st, 2011  |  Published in Casino News

Neteller released a statement to its customers via blog posting indicated that it will be revamping its website. The message specifically read, “We’re in the process of tuning up our website to make it easier than ever to find out how to get the most out of your Neteller eWallet, Net+ Prepaid MasterCard and all our other services. As part of this, our sign-in page has a new look and feel to it.” Furthermore, signing in will be as simple as before.

Customer Profile Section

One of the greatest changes was that Neteller users would be prompted to view and updated their information within the customer profile section. By ensuring contact information is current; Neteller will be better able to keep online players informed about giveaways, promotions, bonuses, improvements and other important news.

Other Benefits

The website has been redeveloped so it is more intuitive, gives account holders better navigation and is more aesthetically pleasing. The ease-of-use and navigation has been significantly improved as a result of the new layout. The most important user items are displayed on the left side of the web page. Also, after the user signs in, their account balance is always visible. Furthermore, a search bar has been added so users can find important details.

Collaboration of Utilities

Essentially, every utility needed by the average customer is now available in a single location including, funding online casinos and other accounts, learning how to manage affiliate accounts and utilizing a Net+ Prepaid MasterCard.

Customer Support Team

Additionally, the website has improved the communication between the customer and support team. Neteller highly recommends acquiring support from the email support form which is the most efficient method of alerting the support team of an issue. The process begins by clicking the “Ask a question” link on the support page which requires users to input their email address, subject ad question.

The system will then access its internal database to ensure it has the email address on file. For first time users, they will need to create a contact record in order to access help.  Once the system finds the email address it searches for a match to the inquiry in the FAQ area. If the answer is available, the user will be automatically directed to it. If not the user must finish submitting the question which will instantly be sent to the support team with a corresponding reference number.

The website is fast, efficient and easy-to-use, three of the most important aspects of a website. Users trying the site for the first time will be pleasantly surprised. The site should help Neteller continue to grow at a rapid rate.

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The iGaming Super Show in Dublin

May 27th, 2011  |  Published in Casino News

Following the successful iGaming Super Show 2010 in Prague, the second event was held Tuesday, May 24th through Thursday, May 26th in Dublin, Ireland. Hosted by publishers of iGaming Business and iGB Affiliate, the show is aimed at vendors, media, affiliates, operators and regulators. There will be multiple conference streams discussing topics such as business strategies and online marketing.

Focus on Customer Acquisition and Retention

The show featured over 100 stands where the online gambling industry will meet to conduct business and networking. The conference was separated into two with the first focusing on marketing and acquisition. The primary topic was the conflict between customer acquisition and retention. Online gaming sites acquire customers from the Internet through search engines and social networking so search engine optimization will be reviewed.

Focus on Trend and Regulation

The second conference discussed trends and regulation within the industry. Topics that were discussed include the seizure of online poker rooms in the United States on April 15th and the impact of Black Friday on business. Additionally, online gambling regulation in Canada, the European Union and Ireland was discussed. Several roundtables were devoted specifically to the situation in the United States.

Sponsors of the Show

There are many big name sponsors of the iGaming Super Show. However, the majority of sponsors are affiliate programs and operators such as, Golden Palace, Bodog Affiliates and Euro Partners. Alderney was the only regulatory body that sponsored the event. Also, the only software provider to sponsor the show is Microgaming. Payment solution provider sponsors include Paysafecard, Entropay, Neteller and Skrill.

Neteller’s Message

Neteller recently distributed an email to all account holders informing them of the upcoming Dublin iGaming Super Show 2011. Also, the affiliate team has explained their plan to increase commissions and easy methods of paying customers. Therefore, by promoting the Neteller service as a secure, reliable payment option in addition to online casino promotions, affiliates would be able to receive two commissions for one referral.

There was also quite a bit of partying occurring at the iGaming Super Show. One of the biggest events was Calvin Ayre’s 50th Birthday Bash which featured hundreds of excited participants partying at the show. Due to the success in 2010, the iGaming Super Show is growing in number of attendees and number of vendors setting up. The show is expected to improve every year in the future.

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Neteller Spring Promotions Heat Up!

May 11th, 2011  |  Published in Casino Tips

Industry-leading payment processor Neteller recently announced another upcoming promotion. Throughout the year, Neteller offers a variety of promotions to the customers that use their products to fund online casino accounts. These promotions are typically generous but not extravagant. At the beginning of the month, Neteller sent an email to its users explaining that there will be a large promotion available beginning May 9th, 2011.

The $70,000 Giveaway

The payment processor is offering a $70,000 giveaway to its customers and is claiming this is the largest cash prize ever from an online payment provider. The email specifically states, “Between May 9th and June 7th, we’ll be giving away $1,000 a DAY, along with a grand prize of $40,000 on June 8th. Each day is another chance to win bigger than ever!” This bonus will be conducted through a lucky draw with players being required to earn ballots.

How Ballots are earned

The initial ballot is earned through registering for the promotion on the Neteller website. The email states how to earn additional ballots. Customers will earn a single ballot for each $100 deposited into their account through the promotional period. 10 ballots will be earned for every $1,000 transferred to an online gaming site or other type of merchant. Also, one ballot is earned for using the Net+ Virtual MasterCard.

Additionally, one ballot can be earned for referring a friend, in addition to the regular benefits. Finally, one ballot can be earned for every financial transaction that is complete. Moreover, there are a number of ways to earn ballots.

Number of Ballots per Deposit

The Neteller $70,000 Giveaway promotion has different terms than previous bonuses due to the ability for customers to earn multiple ballots. The basic scale is as follows: for every $1,000 customers will earn 10 ballots. For transfers larger than $1,000 players will earn a multiplier of two, three, five and up to ten times, depending on the amount.

For transfers between $1,001 and $5,000, customers are awarded 20 ballots, $5001 to $10,000 customers are given 30 ballots, $10,001 to $50,000 participants receive 50 ballots and for transfer greater than $50,002 customers are given 100 ballots. The ballot calculator is available on the Neteller promotions page.

Neteller has recently been announcing many large promotions. This is sure to drive new traffic to the payment processor. Peruse the Neteller website for more details on how to enter and how to win!

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New Neteller April Promotion

April 14th, 2011  |  Published in Casino News

Neteller recently announced its Lucky Day promotion for the entire month of April 2011. As one of the most popular online payment providers in the gaming industry, Neteller continues to hold this title by offering sporadic promotions to its customers. The company released a statement entailing that players only need a small amount of luck to be a winner of the promotion. Neteller will be giving away 100 Euros every day in April through a lucky draw with a final prize of 4,000 Euros.

How to Register for the Promotion

Players must register for the promotion at the Neteller website and earn ballots simply by using their Neteller account. Therefore, it is critical to register for the promotion or else ballots will not be noted. On the Neteller website is a promotions page which allows players to sign up for the giveaway by inputting their name and email address. Online casino players that are not currently members of the service provider can sign up for an account and participate in the promotion.

How to Earn Ballots

The following activities at Neteller will award players additional ballots. First, ten ballots will be granted for players who transfer 1,000 Euros or more to an online gaming site or online merchant. Second, ten ballots will be awarded to players who load their Neteller account with 100 Euros or more. Unfortunately withdrawals from the site will not reward ballots. Additionally, one ballot (and the usual benefits) will be earned for all referrals to Neteller.

Furthermore, a single ballot will be awarded for players that download or apply for the Net+ prepaid card and one ballot will be given when players make a transaction with that card. Finally, twenty ballots will be given to players who transfer 1,000 Euros to Neteller preferred merchants such as poker rooms and online casinos.

The Days of the Drawings

Lucky draws for daily prizes began on April 5th, 2011 and will run until May 2nd, 2011 with the lucky draw for the main prize occurring the following day. Neteller recently created pages on Facebook and Twitter so players are able to stay connected with the company through social media outlets.

This is one of Neteller’s best running promotions due to the amount of money they plan to giveaway to players for conducting the usual transactions. Look for similar promotions in the future brought to you by Neteller.

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The Launch of a New Rival Gaming Casino

March 7th, 2011  |  Published in Inrodution

Rival Gaming recently launched a new online gaming site entitled, “Golden Cherry” which is promoted by the Affactive Affiliate Program. Within this affiliate program Affactive manages the administrative functions like 24 hour customer support, retention initiatives and in-hour processing. Other casinos that currently fall under the Affactive umbrella include:

  • Casino Titan
  • Mayflower Casino
  • Slots Jungle Casino
  • WinPalace Casino

Golden Cherry internet casino is licensed and in the gaming jurisdiction of Curacao. Also, since the casino is powered by Rival Gaming software, players from the United States are accepted and will be able to participate in real money games.

Golden Cherry will allow users to play all games in the downloadable and instant-play versions. There are over 80 games offered in groups such as craps, roulette, blackjack, slots and video poker. Additionally, the innovative Rival Gaming i-slots feature with interactive bonus rounds is available.

The casino is coming out swinging with regards to welcome bonuses. For slot players, the promotion is extremely attractive by offering a 300 percent matching bonus for the initial deposit to a maximum of $3,000. Those engaging in regular games will be offered a two-step bonus of 50 percent casino matching up to $444 for each round. Therefore, the total obtainable bonus is $888. Additionally, regular players are presented through email, weekly reload bonuses.

Since Golden Cherry is new to the industry, Realtime Gaming is anxious to promote the entity through its current members and word of mouth. As a result, current players are offered $50 for referring a friend to the site. All bonuses are subject to specific terms and conditions prior to release into the player’s account.

All financial transactions are conducted in U.S. dollars to remain consistent. Those who make deposits using other currencies will have that among converted. The casino offers the typical payment options such as, Moneybookers, ClickandBuy, NeTeller, Click2Pay, UseMyWallet, Ukash and Gold-Pay. However, all accounts are subject to verification to prevent any fraudulent activity. Most deposits require a minimum of $25 with a maximum of $1,000.

This casino looks promising due to its backing from an industry giant as well as extremely attractive welcome bonuses. Additionally, it appears as if the customer support is knowledgeable, fast and accessible. Therefore, if you are looking for a new place to play any casino game (especially slots), look no further because Golden Cherry has arrived.

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Issues While Depositing with a Credit Card

December 13th, 2010  |  Published in Casino Tips

If you have ever attempted to make a deposit at an online gaming site with a credit card, chances are you have encountered some difficulty or issues. In most cases the problem does not lay with your credit card specifically, instead changes in authorization policy. This typically results in a denied transaction.

Some players try four or more credit cards until they find one that authorizes the transaction. Other players have used a credit card to make a deposit at an online casino then one day is not able to make a single transaction with that card. This is all due to credit card company policy changes. For instance, Visa and MasterCard no longer authorize deposits to online gaming sites.

Online casino merchants are assigned the specific code of “7995” of which credit card companies either approve transactions made to and from that code or deny them. This is the most loathed number in the online gambling industry. Since 2009, the 7995 code has resulted in a decline in online gaming revenue by up to 30 percent.

7995 is an identification number of the casino industry which is based on the Standard Industrial Classification (SIC) system. The casino’s processor is coded 7995 by the issuing bank. Therefore, each time a player attempts to use a specific bank’s credit card, the transaction is blocked. Many players will then continue to obtain authorization with other cards until they are approved or run out of credit cards at which point they quit.

This system was first introduced by Visa in 2001. However, the implementation was by a specific merchant was not a requirement. Unfortunately for online casino’s, one of the largest merchant banks, Providian, immediately adopted the system. As a result, the online gaming industry felt the repercussions immediately. Shortly after other banks began to follow the trend and in May 2002 MasterCard introduced a similar program.

Luckily for the player, there are plenty of other options. New alternative payment processing companies are popping up left and right. Despite these numerous payment processing companies, NeTeller still reins king despite restricting U.S.-based customers. Other major companies include:

  • Cash card
  • PayManager
  • ProCyber
  • E-Gold
  • OneWPS
  • 900pay

The restriction of credit cards due to SIC code 7995 for use at online casinos almost crippled the online gaming industry. Luckily the emergence of alternative payment processing companies saved the day for online gamblers.

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