July 13th, 2010 | Published in Security
Although casinos are all about fun, games and entertainment, high-tech surveillance systems and well-trained operators are always around, always watching. After all gaming is a business with hundreds of millions of dollars worth of assets. Therefore vigilance needs to be enforced and preparation in place.
To continue to enforce and prepare, casinos must be up-to-date on training methods and most importantly innovative security equipment. Therefore to improve surveillance in a casino the following must occur:
- Improve training
- Improve the equipment
These two broad segments are the most important areas to improve. There are thousands of courses available, especially in casino areas like Las Vegas or Atlantic City, at local colleges and security schools on everything from dealing at a casino to surveillance management. By taking these courses, the casino will be better prepared for any wrongdoing. Security personnel will learn modern cheating methods and scams.
Similarly there are casino security seminars and trade-shows that display the latest techniques and systems. Sending the security manager to these events will greatly improve surveillance. This information will trickle-down to lower level employees through training sessions.
The second area to help improve surveillance is by the equipment. There are all types of surveillance systems available. Some casinos have top of the line equipment that monitors heart rate, pupil dilation and other factors to verify if a visitor has truly won a game. Currently most casinos use analogue surveillance systems to monitor the gaming floor. Unfortunately the images from the cameras are of poor quality which may be vital in a pending legal case.
Therefore upgrading to a digital system that can be recorded on a DVR maintains the quality and allows for easy storage. IP-based surveillance systems also work in high definition catching the most subtle moves. The newer systems are much easier to set-up or move around if needed.
Casinos may get by with their current training and analogue systems. However as thieves and scam artists find new methods of cheating, updated training and surveillance equipment is going to play a vital role in prevention. Constantly being up-to-date with security education and observation systems will make any transition much easier.
Most casinos in Las Vegas and Atlantic City do maintain proper training and equipment. However, many Native American-run casinos and isolated establishments do not have this degree of security. As the need for security increases, this should be implemented in a timely fashion to ensure safe gaming.